Terms and conditions

1. GENERAL MATTERS

The borrower must be at least 15 years old.

The registration fee is 5€ / day (incl. 24% VAT). During the rental process, you need to have an official identification document (passport, driving license etc.). Your ID will also be photocopied for security reasons.  The borrower has to accept all of the conditions. If there are any questions regarding the terms of use or other issues, call Visit Tampere tourist info at +358 3 565 66 800.

2. USING THE CITY BIKE

The user has a right to take any bike available. All of the bikes are situated in the Tampere main square bike park. After the rental process in Visit Tampere Tourist information, the bike is collected from the main square park and before returning the key to the tourist information, the bike is also returned to the main square park.

The bike can only be kept in a bike stand appointed for the city bikes, when not in rental. User has also received a chain lock during the rental process to use during the rental period. The bike needs to be kept locked always when parked. The bike must not be left anywhere unlocked or unattended. It is also forbidden to keep the bike permanently. Use for illegal purposes is forbidden. The Tourist information has a right to seize the bike if it has been used against the rules.

The user receives a bike key and an chain lock with a key in the rental process. All of the items need to be returned to the Visit Tampere tourist information after the rental period.

3. RESPONSIBILITIES DURING THE RENTAL PERIOD

The bike, its lock and keys are at the responsibility of the user until all items have been appropriately returned. Possible damages to self or others, and to property, are at the responsibility of the user.

The user is obligated to compensate for any possible damages to the bike and also for all the missing parts that have been lost during the rental period. Any damages which are due to normal use, such as a punctured tire, are not expected to be compensated for.

The user has to check that the bike is fully operational before taking it into use. A possible damage inflicted on the bike, included theft and a traffic accident, must be immediately informed to the Tourist information. In case of damage, 200€ is the maximum charge (it will be charged if the bike is beyond repair and in cases of theft, losing the bike or failing to return it).

3. USING AND RETURNING THE KEY

The keys and lock can be returned during the opening hours of the Tourist information. The items are personal. If they are handed to someone, the responsibility and accountability still remains on the original owner and holder of the key. If the items are lost, user is obligated to compensate the lost items. Inform the tourist information about the missing key immediately.

The rental season ends at the end of September.